Quality Management
Quality is not a chance. It needs intelligence and will to make a thing better.
In dependence of the branch requirements the business segments of Lanza orient according to the corresponding quality norms.
Since 1994 we are active according to the instructions of DIN EN ISO 9001. Due to additional requirements from automotive and electronics, decision processes adjust according to the environment instructions of the DIN EN ISO 14001.
A certificate confirms the existence of a management but yet not the quality of a product!
Numerous accepted customer’s distinctions confirm us however the fulfilment of quality requirement, faithfulness to deadlines, pricing and environment consciousness.
The compliance of the standards and commandments we warrant by careful development and supervision of the production processes.
At internal procedures we put on a comprehensive quality approach, that means, that any colleague is responsible by himself for the quality of his performance. Inside the company model are anchored the quality principles, which are valid for all colleagues.
Quality principles
- The quality of the products is determined by the needs of the customers
- Processes are aimed this way, that expectations of the customers are fulfilled economically optimal
- Quality is the result of controlled processes
- Avoidance of faults before rework
- Continuous improvement
- The co-worker is responsible for the quality of his work
- Superior take over model function
- Team work is a part of the company's culture
- Quality is caused by motivated, well trained co-workers
- Information about successes and complaints is important
- Suppliers are selected systematically